They are very friendly people. They are quick and ready to work with you to get a car. They are very professional I would recommend them to anyone.
I love Regal Honda and Ray Taylor. He know my vehicle and me. He is always friendly and helpful. It’s worth the drive.
Always great service.
Customer service is absolutely incredible. Chrissy Hartman is an outstanding service consultant. Attentive, personable, extremely knowledgeable, efficient and professional!
Outstanding as always!!! Can’t say enough of Chrissy and her team.
Sales and Finance team were great, very friendly and transparent. We took out time test driving several different vehicles and we're very patient and not pressuring. Would definitely recommend for anyone looking to buy a new car.
Big shout out to Jeffery, Kyle, Ryan and Freddie.
The people were wonderful. They sold a truck and it was just what I wanted.
Friendly and resourceful. Helped us out in a difficult situation with buying a vehicle out of state. Ryan is very knowledgeable about Hondas and helped make the car buying experience stress-free.
Service was prompt and courtrous once they figured out what was wrong and they honored the warranty.
everyone was so nice. it didn't feel like a regular car dealership where I felt hounded by car salesmen. instead felt like a whole different environment. they were so great when my boyfriend bought a car there, that we went back to get me a car as well. highly recommend
ALWAYS a very thorough well done job! Excellent service advisor, Ray T, too! Have been happy with REGAL for almost 18 years! Do not intend to change either! Nice, clean showroom, waiting room and restroom. Pleasant employees working hard! Great environment for all!
The dealership is alway clean and the people who work there are very friendly. Christie remembers who I am andthat make me feel special.
Window tint too
We have purchased many vehicles from this dealership and have had them all serviced here
(Translated by Google) Excellent customer service, very friendly and willing to find the best alternative for you. (Original) Excelente atención al cliente, muy amables y dispuestos a encontrar la mejor alternativa para ti.
Best group of service advisers and mechanics. Keeps you informed every step of the way.
Great service and attention from friendly service oriented employees.. Quality work and quick service. Service is provided with sincere and pleasant attendance….
They work with you .saw was not happy and fixed my problem
I purchased my 2019 Passport from Regal brand new. To date, aside from routine service, I only had one other service appt. for a recalled fuel pump. All of my interactions with the Regal service department have been great, and I have confidence in the work they do, at a fair price. I look forward to using Regal as they continue this level of service.
The entire process from the time I drove up with my trade in, to the time I drove away in my new car was streamlined and expedicious. Enhancing this process was my representative, Cole Pierce. Animated, knowledgeable, and no stress.
Great buying experience. Ask for Josh, he and the management team were great to deal with.
Went to Regal Honda wanting to trade my lease. Josh did a terrific job. Answered all my questions and ended up with a Honda Ridgeline. Thanks Regal for the no pressure atmosphere.
Great service and team.
Greatest dealership in town I’ve been a customer for YEARS and take both our Honda’s there for service 👍👍👍👍
The service department took me in and replaced my battery at the time when I did not have an appointment. Very polite people.
From rhe first call inquiring about the vehicle, to going to the dealer, getting trade-in appraised, to closing the deal on the vehicle or my choice, there was never any pressure. Josh, the sales associate listened and explained each step. Buying a car is stressful but Regal made it a painless experience.
Josh in sales and the entire sales team provided a great buying experience.
Excellent Service, Great Attention and I got the price that I want
Great customer service. Associates are always friendly and helpful. Would recommend this dealership to others.
The staff at regal are outstanding at performing customer service. I would like to thank Michael, Laura, Eric and Thomas for spending so much time working on our purchase.
Highly recommend this dealership. “Done Deal Dave” will take great care of you!
fun time, and felt like they did everything they could to get the car i really wanted to a price range i could afford
Pleasant staff and very clean. Service was preformed promptly and was informed of what was needed. Will have all my service done here. Thanks
We always experience good customer service at Regal Honda, and we have been very happy with our Honda vehicles.
Loved the shuttle service that you provide. Everyone was very professional and even when we were being helped other employees checked on us when they saw us standing there. Thank you
They were very friendly and very helpful to me and my husband Calvin thanks alot.
Quick and friendly. Chrissy was very nice. Will be going there from now on. Thank you
Very helpful, super friendly. 10/10 buying experience.
Service advisor Chrissy Hartman squared me away with a short notice need for an appointment.
They had me checked in quickly and expedited the service quickly. Great job. Thank you.
Oil change and tire rotation, Chrissy took very good care and had me on my way in a timely manner
I will give 5 stars to my service advisor Chris! He was very kind and professional through the entire process. However, the way another service advisor greeted me is not up to par. I came in a little upset and anxious since this is the 2nd time my new Acura ILX has needed a jumpstart due to the battery. It has been very frustrating and such an inconvenience! Why would I buy a new car to feel as if I want to be in the service center a lot? The first time I came in, Regal replaced my battery and my ...
Fast service and have very nice people.. Will definitely come back for my next car service
Young man who checked me in and out was courteous, communicated clearly and reviewed the work completed and recommended thoroughly.
Good folks honest, helpful and knowledgeable about the products they have this dealership will go far and still growing
Dave Schultz and his team were very knowledgeable and kind. Highly recommend this team! Awesome experience!
They all over there are great Thomas Clayton and Ray have taken great care of us I left Lakeland Toyota which I have dealt with for 9 years Thomas Farris sold me my first Toyota when he was a salesman there after Lakeland Toyota did us unfair we called Thomas Farris at Regal and he said come see me you won't go wrong and we did come and will give Regal all of our automotive dealing from now on we love you guys and proud to be a part of your business thank you Sharon Brown and Michael Roundtree
Excellent service, fair prices. Employees very professional, and treat customers with respect and appreciation. I definitely recommend them.
excellent service very professional
Representative was very attentive to customer's need. Easy to relay concerns and quick to find solutions.
They really try to help with all your needs and make sure someone can take care of you.
One of the most human dealerships ever. Other dealerships just treat you like garbage, someone else. Everyone here was kind. Empathetic. Truly human people.
Service was quick and friendly staff. They answered all my questions. Will return in the future
Took a while to fix a flat tire but it got done good job as always
It has been a pleasure working with Chayton AKA Cheeto. He made the car buying experience easy. He was very professional and respectful. I couldn’t have asked for a better salesman. I will definitely refer family and friends to Regal. 😊
Austin had amazing Customer Service.
Service was very cooperative and kind a knew what they were doing. Did an excellent job.
Very happy with my new CRV, and always happy with the great service every time I visit
First class business...Everyone was so nice and extremely helpful.We would highly recommend purchasing your new vehicle with them...we will be doing more business with them in the near future. Five Stars!!! 😊
Great and quick
I’m happy to get a new car at the regal Honda My dealer is the best
Cole was very helpful didn’t treat me like a woman that didn’t know anything.
I just finished purchasing my 1st new car at Regal Honda. I had a great experience with Chayton as my sales specialist and Freddy with the finance team. They spent the time to answer all of my questions and make me feel comfortable with my decision to purchase a 2022 Honda Pilot Special Edition. I would highly recommend them to anyone.
I bought a 2023 Honda CRV from Michael Greenhow. He is amazing!
Bought a vehicle from them
The waiting area was very comfortable. I was a little unhappy that there was a piece of trash, Honda parts wrapper, left in my car. They also did not reset the gauges on the dash.
The staff at Regal Honda were all very knowledgeable, friendly, helpful, and respectful to us.
Absolutely the best Customer Service experience- Thanks to Austin Smith- extremely professional and friendly. All services were throughly explained. The service by the technician was outstanding-Thank You Regal Lakeland Honda for your convenient location and superb service.
Everyone was very helpful in purchasing our new vehicle.
Regal Honda is a Great Dealership that everyone should visit for their next new or used vehicle.
Great overall experience super helpful She’ron was a great help!
Great family business
I bought a used Honda civic and regal services the cars before they let you buy it. I got a call from the salesman stating I could not buy the car due to structural damage. I am very grateful.
Welcoming: when I got there someone was there to meet me gave me a choice if I wanted to wait or come back on Saturday because they were down one person . I chose to stay they checked on me let me know what what was going on and if I needed anything . Very friendly talk and got me out at time they said
Good prices, great service. I used the shuttle service to get a ride home and that was very convenient. I didn’t have to wait at all. Easy checkout and pay. I was asked to do a lot of surveys though…
Regal Honda is a great dealership. Everyone is so nice and helpful. I’ve gotten my last 4 cars from here!
Good manners and time period is perfect for me. So I wS satisfied as well
Was very happy with Austin in the Service department I’m hoping to get him every time when I go back
A 2hr and 30 min estimate turned into a 90min service. Couldn’t be happier. Megan was great as well! Very friendly, authentic, and communicative.
Great service, both the service staff and all the maintenance personnel. Highly recommend them all!
It is an amzing dealership everyone is professional and polite. I would recommend this place
Chrissy in the service department is the best she is very knowledgeable and always attentive to all our concerns and questions. Even though we live in Winter Haven/ Eagle Lake area we make the trip to Lakeland because of Chrissy.
The service guys was great.
Service was very good. Staff is courteous and tries to make sure you are comfortable while you wait
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