Customer Testimonials

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DealerRater Sep 27, 2021

Customer service is always excellent with responsive and transparent communication to the status of your vehicle.

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DealerRater Sep 27, 2021

The young lady was very professional and helpful. She made you feel like you were the most important person there.

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DealerRater Sep 27, 2021

Everyone at the dealership was kind and professional and respected our covid protocols. Would definitely recommend this dealership!

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Google Sep 26, 2021

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DealerRater Sep 26, 2021

Excellent customer service, very responsive, honest and transparent. Great car buying experience for our family.

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Google Sep 25, 2021

It was a very pleasant experience purchasing my vehicle.

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DealerRater Sep 25, 2021

Regal lives up to its name, Sher-on in sales treated me VERY well! Thanks!

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DealerRater Sep 25, 2021

I use my vehicle for state wide work travel. I have found Regal to be the best at customer service and technicians . Keeping my vehicle in top condition is why I return to Regal.

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DealerRater Sep 25, 2021

Chrissy was fabulous. She got me in and out quickly during a very busy time.

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DealerRater Sep 25, 2021

Chrissy was fabulous. She got me in and out quickly during a very busy time.

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DealerRater Sep 25, 2021

They were friendly, helpful, and definitely no pressure. They listened and found exactly what I needed to fit my budget.

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DealerRater Sep 24, 2021

Alway a satisfying experience. A highly professional team of individuals committed to quality and service.

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DealerRater Sep 24, 2021

Always a great experience, Top of the line professional, seamless service from start to finish.

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DealerRater Sep 24, 2021

I have purchased five new vehicles for them and the staff always was very helpful including any time I needed service, the last service I received was probably the best I was in and out a total of 20 minutes.

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DealerRater Sep 24, 2021

Dealer was very clean and hospitable. Service was very helpful. Made me feel important and that my business was valuable. Speedy service!

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Google Sep 24, 2021

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DealerRater Sep 24, 2021

Mike Grenshaw took my Honda back for service. He made sure we got everything done. ❤️

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DealerRater Sep 24, 2021

Austin Hernandez was excellent and very knowledgeable. Love the crab and appreciate the service at Regal

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Google Sep 23, 2021

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Google Sep 23, 2021

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DealerRater Sep 23, 2021

Wow!!! What a pleasant buying experience. I bought a 2021 Honda Accord 2.0T in Black. However let’s talk about the new and improved way these guys are changing the culture of selling cars. No more old school tactics just straight forward honest truth. The team of players at Regal Honda does a phenomenal job with customer service and making you feel as though you are a part of the Regal Family! Eric Allen, Thomas Farris and Chayton Wodecki and Orlando are changing the culture one client at a time. Great Job! Gentlemen Thank You PGS1

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DealerRater Sep 22, 2021

Very helpful staff! Kaylee was super sweet & helpful from the beginning. The finance guy in the room all the way in the corner (I forgot his name… sorry!!) he was super nice & helpful. Made us feel like family. Thank you!!!!

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DealerRater Sep 22, 2021

Very clean and modern lobby. Staff very helpful and friendly. Wait time was reasonable for service performed on my vehicle.

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DealerRater Sep 22, 2021

Staff very nice and informative. The wait time was not that long. I pulled in and was immediately addressed.

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Google Sep 22, 2021

Our experience at Regal Honda was excellent from start to finish. Special thanks to our service professional, Alondra. She was friendly, knowledgeable and a great communicator. Thanks again for a hassle-free experience.

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DealerRater Sep 22, 2021

work done promptly..expected that the vehicle to be washed as in the past. It was not done

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DealerRater Sep 22, 2021

Vehicle in for service, delivered as promise with a full and comprehensive report, friendly and polite service

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DealerRater Sep 22, 2021

Professional staff who make sure you are greeted from the entrance to the exit!!! Thank you all for being professional.

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DealerRater Sep 21, 2021

Had service on 2012 Civic only. Delivered when promised. Pricing was fair and personnel was great.

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DealerRater Sep 21, 2021

Very pleasant and comfortable environment. I was updated on the progress of the repair frequently.

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DealerRater Sep 21, 2021

The all service was great, nice and professional starting with cheeto, his friendly, Tomas and Eddy too. As a team are great working together for help clients

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DealerRater Sep 21, 2021

Michael Hughes ,Pedro and mike at regal North Lakeland . You can’t do any better than these guys .they care what you drove off that lot with. It’s almost like having family in the car business you don’t have to worry about anything they’re gonna take care of you

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DealerRater Sep 21, 2021

Jessica was great. The wait was long however and they forgot to put my tire cap back on! Now I have to get another tire pressure cap.

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DealerRater Sep 20, 2021

Once my car was taken to be worked on, it was only about 15 minutes before it was finished. Unfortunately I had to wait 2 hours before it was taken to be worked on.

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DealerRater Sep 20, 2021

Rob and another technician we're super helpful to me without an appointment first thing on Friday morning. I appreciate their attendance and assistance.

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Google Sep 20, 2021

Chrissy is great. Gets you in and out without wasting your time and makes sure the job is done correctly.

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Google Sep 18, 2021

Thank you so much Bryant for the new car ! With helping me with my options , and making my first car buy stress free . Definitely recommending him to other people !

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DealerRater Sep 18, 2021

Sorry can’t remember the lady’s name that helped me on my last visit but she was awesome!!

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DealerRater Sep 18, 2021

Chayton “Cheeto” took great care of me and fought to get me a deal on a car I love

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DealerRater Sep 18, 2021

Un gran servicio fue un servicio rápido uy los empleados muy amables y muy atentos.

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DealerRater Sep 17, 2021

Chayton was very patient and understanding and he was concerned about finding the car that fit my needs and wants and not just selling a car.

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DealerRater Sep 17, 2021

Awesome service every time with Chrissy. She is on the ball all the time. I only use Honda Express care

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DealerRater Sep 17, 2021

Ryan was awesome. Very easy purchase. He was so understanding when it took us a bit to sign papers due to a loss in the family.

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Google Sep 16, 2021

The staff is amazing and friendly. I would definitely recommend Regal Honda to family and friends if they think about purchasing a car in the future. A huge thanks to everyone who helped out yesterday you guys are amazing.

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Google Sep 16, 2021

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Google Sep 16, 2021

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DealerRater Sep 15, 2021

Excellent service with extremely helpful employees. I would recommend Regal Honda to my friends and family.

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DealerRater Sep 15, 2021

Great customer service ..friendly workers..Will recommend to family and friends..thank you for such friendly service..

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Google Sep 14, 2021

I called the service department about 11:00 A.M. on a Saturday and was told they were booked for the day. I explained that my 2 year old Honda had a bad battery. I was then told to bring it in and they would take of it for me. I dropped it off and left because I had no idea how long it would be before it was ready to be picked up. At 1:15 P.M. I was leaving the dealership with a brand new battery in my car. The best part is there was no charge to me. It was all ...

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DealerRater Sep 14, 2021

On time service with a smile. Text notification of updates is amazing. Great job guys.

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DealerRater Sep 14, 2021

Regal is the best car sales experience I've ever had. The car buying process is quick and hassle free.

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DealerRater Sep 14, 2021

The service is always great, they help you, when you need them. If you have any questions, they answer them right away.

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DealerRater Sep 14, 2021

Bryant Stallworth was amazing not only did he help me get the car that was right for me, he also took me and my mom out for lunch and bought my brother a Cigar for Co-Signing. Love him such an amazing person, I'm going to recommend Regal to everyone I know

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Google Sep 14, 2021

Bryant Stallworth was amazing not only did he help me get the car that was right for me, he also took me and my mom out for lunch and bought my brother a Cigar for Co-Signing. Love him such an amazing person, I'm going to recommend Regal to everyone I know

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DealerRater Sep 13, 2021

Regal Honda is a unique dealership that thrives on connecting with their customers. They build their foundation on trust and honesty. You won’t find any of those devious dealers here. Regal Honda is a one of a kind.

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Google Sep 13, 2021

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DealerRater Sep 13, 2021

Knowledgeable sales personnel, no-hassle sales, fun place to visit. Everyone was happy and accommodating.

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DealerRater Sep 12, 2021

My car had a horrible sound as if I had a flat tire. I called Regal and was able to take my car to then the very next day. I must commend Regal for their very fast available appointment.

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DealerRater Sep 11, 2021

The experience was good from the time I entered the lot.The salesman pointed out a car I liked bett than the on I was looking at.

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Google Sep 11, 2021

Just purchase a 2021 Honda CR-V EX-L from Bryant Stallworth. He was amazing and had such a great personality. Would highly recommend him.

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DealerRater Sep 11, 2021

I had a great car buying experience at Regal Honda. The sales associate was excellent and helped me through every step of the process. I highly recommend this fine dealership.

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Google Sep 10, 2021

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DealerRater Sep 10, 2021

I LOVED working with Rob and the rest of the team at Regal Honda. They got me a shuttle to and from work and even stopped at Dunkin Donuts in the morning ( I need my coffee)!! They worked quickly and diagnosed the issue within two hours and then fixed it by the time I came back to get my car! 10/10 service and communication!

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Google Sep 9, 2021

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DealerRater Sep 9, 2021

Austin was very professional, personable and knowledgeable about the line of cars and went to bat for me. Excellent service!! Looking forward to the next purchase.

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DealerRater Sep 9, 2021

Quick and easy! I dropped off my car for an oil change and wash, ran a few errands, and my car was ready! I got an email coupon that made it even better!

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DealerRater Sep 8, 2021

Great experience every time I go into Regal! Everyone is very pleasant and goes out of their way. Mike Greenhow (best salesman) always makes sure my car needs are met and most importantly with ease!

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DealerRater Sep 8, 2021

Always on time. Everyone knows what they are doing. They show my time is vaulable, too. Clean waiting room. Right about of attention while waiting. No nonsense going on there!

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DealerRater Sep 7, 2021

Amazing costumer service, bryant Stallworth was amazing with us. I am grateful we met, such a kind and respectful person, 100% recommended to the fullest.

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DealerRater Sep 7, 2021

This Lakeland Regal Honda dealership has a great service center, if any issues you can guarantee it will be address by Mr. Tony or Mr. Rey. The staff is very pleasant and accommodating.

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Google Sep 6, 2021

Levi was awesome, very helpful and professional. They got my car in the shop and fixed very quickly and Levi made sure to always keep in touch with me and let me know exactly what was going on. Extremely pleased with my service.

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DealerRater Sep 6, 2021

Service was great! They were just overbook and so it took longer than normal. Austin Smith did explain that when I arrived. Will be back.

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Google Sep 6, 2021

Regal employees did an excellent job.

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DealerRater Sep 5, 2021

Service was great. However, the same issue occurred again. This is the third time. Infotainment keeps shorting out. Apparently this is an ongoing problem with Honda.

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DealerRater Sep 4, 2021

Friendly people. Easy scheduling. Good mechanics. In and out on time. Nobody's better! I've there there before. I'll come back again. Yahoo!

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Google Sep 4, 2021

Excellent services n not long waits

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DealerRater Sep 3, 2021

Rob Young was my service advisor. He provided excellent input to my service request saving me money. Car was completed as promised. Great job, thanks.

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DealerRater Sep 3, 2021

Austin did a great job taking care the vehicle. He explained everything in detail. I was pleased with his service. He was upfront about how long the wait was.

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DealerRater Sep 3, 2021

Easy online scheduling and prompt service on arrival. Friendly staff with an amazing waiting area with drinks and snacks. Clean environment with plenty of comfortable seating.

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DealerRater Sep 3, 2021

I really appreciate the prompt service, Levi was great, very friendly and informative. I was promised 4 hour service and my service was completed in 2 hours

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DealerRater Sep 3, 2021

Let me start off by saying today I walked in Regal Honda to get a car part for my 00’ Honda. And out of know where here comes Mr. Bryant Stallworth asking me if I needed help. So to make long story short I am walking out with a 2018 Kia. Now let me say that what sold me on the car was not so much the fact that Bryant is an amazing salesman that actually listens and cares about your needs but how he treated us. He treated my husband myself and my children like family. Bryant even came in with ...

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DealerRater Sep 2, 2021

Good attention and very nice your people working. Thankfully and great place. I recommended for other friends and family. The service is excellent and very good.

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DealerRater Sep 2, 2021

Very pleasent expierance. Salesmen were very sociable but not pushey. We test drive several cars just to pass the time. Shared knowledge of the car.

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DealerRater Sep 2, 2021

This is our 5th purchase from Regal. They have always treated us with respect and fairness with the value of our trade in and purchase price

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DealerRater Sep 2, 2021

I thank you and appreciated how you responded to me in a timely manner. When I needed it most. Thank you again for your business.

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DealerRater Sep 2, 2021

Chrissy and team were great. Pulled in at 4:00pm... got out in less than 45 min. Barley had time to get some work done in the waiting room. Thank You!

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Google Sep 2, 2021

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DealerRater Sep 2, 2021

From the moment I called and Lisa answered to set up the appointment then Chayton called me to confirm what time worked best for me and provided me with location info, also once I arrived to the dealer the staff gave me a great welcome. Chayton was AMAZING on the process of leasing my new vehicle. Chayton explained every detail describing my new vehicle and much more. Also the moment I signed all my paperwork Sam made the process comfortable. I will recommend Regal Lakeland 200% ♥️

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Google Sep 1, 2021

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DealerRater Sep 1, 2021

Excellent experience because Jessica was helping me all time and call me for authorize each work, and I recieved my pilot totally clean I'll be back next service.

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DealerRater Sep 1, 2021

Very good customer service. Knowledgeable and friendly staff. Very good selection of vehicles and options to choose from and if one was not available they were willing ro locate the right one.

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Google Sep 1, 2021

I had a very pleasant and fun time purchasing my vehicle. Everyone was great, Bryant Stallworth, David Cruz, Thomas Farris and Sammy De La Rosa. I would give them all an 11.

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DealerRater Sep 1, 2021

I wish I had the name of the person that helped me. She was informed & friendly. The greeters were kind & personable. It was really busy but they told me in advance what to expect.

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DealerRater Aug 31, 2021

Everyone is very professional and helpful. I am a very satisfied customer with no regrets. Regal also sells top quality cars that are very reliable.

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DealerRater Aug 31, 2021

Great place! I would recommend this dealership to other people who may be looking to buy anew vehicle. The service was amazing from start to finish.

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DealerRater Aug 31, 2021

Very good service in Service Department. I visited the Sales Department at Honda Regal Lakeland. I had a very bad experienced. The Business Manager was so rude and said he could not do business with us. He had no proper etiquette and had very bad customer service.Instead , we left and decided to buy our brand new car at Honda Winter Haven.

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DealerRater Aug 30, 2021

They are very friendly reliable service is great they treat us right on the prices.our salesman Mike was great all went smoothly great experience.

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Google Aug 30, 2021

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DealerRater Aug 29, 2021

We have been very pleased for over 17 years with Regal Honda. Michael was a pleasure to deal with. Sammy also was wonderful. Thank you

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Google Aug 28, 2021

Very good 👍


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