Ray Taylor my service supervisor is the very reason I take my vehicle to Regal.
Great with everything I sure do recommend Regal Honda
I bought my car from this dealership Honda regal Lakeland and the service was amazing. David Cruz helped me and got the car and color I wanted and worked with me tremendously. I would Recommend anyone to go them. They are friendly nice and understanding.
always kind. however last time I went. it took 2 hours for an oil change and tire rotation. i had an appointment . they did not wash my car. and I did not receive any text alerting me about updates
Great customer service Have dealt with many different dealerships before but at Regal I was impressed
Nice place clean and the person Rob was very customer focused. When I’m back in town I will use you service, again
Very good service Megan took great care of my problems in a very timely manner
Strange problem. Total electrical failure at 32000 & 45000 miles. Both times taken to Regal Honda but after checking battery, starter, alternator & regulator you could find no problem. So, we drive it till it does it again. Maybe time for new car. What's a new Pilot cost? Best deal? Out the door. Thank you
Regal Honda dealership was very clean and professional. Plenty of friendly and knowledgeable staff to assist. Stress free experience for us.
Had a good experience. Except I was quoted the wrong price & once i got the paperwork it showed a higher price. I am happy with my purchase, just still slightly bitter.
Jayden is the best! Thanks for making our experience so rewarding.
We had excellent service with friendly and efficient staff at Regal Honda. Thank you for servicing our vehicle.
Ryan Bell was a great help with making a decision and throughout the sales process. Freddy from Financing and Mike the Manager were also super helpful with closing the sale with awesome deals!
Fast and courteous service. From the phone call to scheduling an appointment everyone was very kind and helpful.
They very proactively recommended a good solution for problem with my tires, and all of the service was done well and with what appears was a reasonable cost. The service advisor was knowledgeable and pleasant to work with.
Great dealership, Kaylee and Freddie were awesome. I would recommend this dealership to others for sure.
Humming sound when driving, spoke to Rob was scheduled for diagnostic early next morning was provided by a van drop off and pick up service, I was happy how Rob assisted me and answered my questions 👍👍
Great service from Ray Taylor!
Fantastic dealership always great service always willing to help. Thank you for your time and effort
Spoke with Chayton on the phone , he was very up front and honest and I appreciate his respect for Regal Honda
Clayton took a cold call and was willing to provide up front pricing and chat even knowing a possible sale was not likely. I greatly respect and appreciate his excellent attitude and praise of the company he works for
The staff is always kind and helpful. I was disappointed that the car wash is out of service. Perhaps the dealership can offer vouchers or coupons, something in place of the car wash.
I travel a lot for work and needed to get my car serviced on the weekend. It was my first service on a brand new Civic at 10,000 miles and I have only had the car for three months. When I saw the service advisor, he said it would be no problem to get me in. The service was done in a matter of hours after I dropped it off. It only took a few minutes at the cashier’s desk, and I was done and very satisfied with the service that I received.
Great, humble, and professional service from the dealer and emplyees. I am very satisfied with the experience and with my car. Thank you Clayton, Thomas, and Freddy!
The team kept me informed throughout the process and my experience with Regal Honda and the team was a positive one.
Chayton was great to work with. He was kind and honest. Above all he was nice to my kids. That means the most!
they offered me a ride to my appointment. they explained everything to me and made sure when I left out I was happy with the service they gave.
Professional, courteous,clean, the employees whether from sales or in the service bay were very customer oriented.
“Done Deal Dave” is AMAZING! I came in with the hopes of getting a car and he surprised me with being able to keep me under budget and have everything I wanted and more. Absolutely an amazing team!
The service person Chris was very polite and got us in quickly for an oil change. We were told what needed to be done in the near future to keep our car running smoothly. Waiting area was clean and coffee was tasty. When we know the wait will be a while, we bring our dogs and walk them at the nearby park. We get a text when our vehicle is ready to go.
Professional and friendly staff Dealing with the Josh as our salesperson, Thomas as the manager and Eric as the financial person made our experience a pleasurable one
su servicio y sus atenciones del servicio
Brought Honda odyssey at Regal, Chayton was assisting me. He was awesome and took care of all queries and helping me to buy odyssey. Appreciate his assistance. Great guy to work with him, so cool 😎. Looking forward to work again. Thank you Bro 😎.
Jessica, svc rep. She explained everything, offered a ride when i said that i needed to buy a few things while waiting. And no surprises, what she quoted was what i paid. Ask for Jessica, she's great!
Mike Greenhow & Team took good care of us! We are repeat customers of Mike's and will be again! We really like our new Honda Ridgeline! Amazingly quite & smooth. More like a car than a truck! Thomas made the deal easy!
Very professional, helpful and knowledgeable. I experienced none of the "make me an offer" negotiations and "I'll have to get my manager" theatrics.
Were very helpful and squeezed me in for a late afternoon appointment. Ray and Marcy were fantastic!
We have done multiple deals with Mike and he always has the ability to exceed our expectations. Thank you for elevating our experience and making us feel valued.
Blessings Kaylee and All! Thank you!!
Just bought a used Honda pilot. Had it serviced and detailed here. It looks wonderful!
They recommended service to transmission and it was needed. I could tell a difference in the drive after the service 😊
My appointment was for 1:45pm and I left there 2 hours later. Realistically, this is great time for the amount of work done in comparison to waiting for others that came ahead of me. Megan was great, I was informed of what needed to be done and Megan delivered efficiently and professionally. This was my first time here and I was quite impressed. Please note: you do need to make an appointment, but it is well worth the time. Thank you.
My wife and I had a great experience buying our CRV thru our salesman Dave Schultz. He took us for a test drive and explained all the car features in a clear and concise manner. We are very happy with our purchase and look forward to many years of driving our CRV.
very fast and simple ! Megan took over and was very informative!
The service manager was informative, friendly and genuine, which is not always the case on the world we live in. My husband and I appreciate feeling like we are getting honest input
Fast service-fair priced-service Follow up ……..3 years experience with Regal service department
Chayton was wonderful and went above and beyond. He was very knowledgeable about the new vehicle and took the time to go over everything with us. He worked with us and made sure to go over all leasing and financing options with my daughter so that she could make the best decision for her financial situation. It was a great experience all the way around. I couldn't have asked for better service than what Chayton provided. I would highly recommend anyone looking for a Honda to go see Chayton Wodecki at Regal Honda!
Ray & Chrissy were excellent & took care of my Civic Touring issue today!
Shot out to Josh,Matt,and Freddy! Can’t say thanks enough to you guys for making me and my son’s first car experience a smooth one. These guys made it happen for my son even with him being out of state in the military. Josh even got the color he wanted! Awesome job fellas. Now we hitting the road to deliver his new Accord!
FIVE STAR SALES PERSON!! My sales person, Clayton, was knowledgeable, personalable and is a "pot of gold" to Regal Honda. He was extremely professional while at the same time making me feel that he cared about ME and wanted to get to know me. I found this young man to be simply incredible and Regal would be crazy to ever let him go!
We purchased a new car, David Cruz was amazing and definitely recommend him when trying to purchase a new car!
Great service! Great turnaround on their work! I know if we need them again, it’ll be prompt, professional and not short on quality work.
Always the best to deal with. We use them just because of the service provided.
I purchased my 4th or 5th vehicle from this dealer I work with Mike greenhow and the sales manager and they gave me another phenomenal deal and we were able to negotiate everything over the phone and the process was seamless I'm hoping to save enough money to buy a Type R in a year or two from the same dealership highly recommend
I always take my car to Regal Honda. I trust Chrissy and she always takes care of me
My experience with regal Honda was 100% satisfaction and also with repersentive Chrissy was 100% satisfaction
Regal is wonderful they found an suv for me Then my son got a car with Regal What great salespeople it was easy breezy
Special Thanks to Troy, Nicholas, and the Team at Regal!
Service always does an excellent job.
Every time I need service to my Honda, I am greeted in a professional & friendly manner. while waiting for my car, the waiting area is well maintained & supplied with snacks which is a good thing
I appreciated the Great service, thank you.. Customer friendly, efficient, timely, and even had a coupon for a bonus discount,
Fast friendly service
Great service always I only come here for my car since I bought it in 2018 . And the only ones that will touch my car to keep it in good shape Thank you all for the great service .
You are great but please cease sending survey requests after service. Last year I received more than 4 surveys to complete AFTER I completed one AT the dealership at time of service. I know the world revolves around surveys but figure out system to track the ones you’ve sent out and stop continuing to send more. Sorry. I know you all are just doing your job but customers get irked getting more surveys after they’ve already completed one. Or, more!
They are always courteous and helpful. David calls me once in a while to check in and make sure the car is till working well.
Best service center EVER! Staff are always friendly and helpful! Customer waiting area is clean, with fresh coffee, water, and popcorn! Repairs are done right the first time, no reason to go back for do overs! Other dealerships could learn from Regal Honda! Keep up the Excellent Work!
Very easy process
Thanks for the awesome service on my CRV Jessica Torres assisted me, and she was really helpful and has excellent pr skills Thanks again.
Rob young does a great job with my crv when I bring it in for service.
I just purchased my 5th vehicle from Regal Honda! I recommend this dealership for all your vehicle needs! I’ve been serving my vehicles for over ten years, service team is Excellent! Service lounge is very nice, love the coffee and popcorn! Sales team is very good, low pressure! They listen to customers!! The best dealerships I’ve encountered in over 40 years of being a car owner!!
We had such an awesome experience yesterday trading in our cars and leasing another. Thomas the sales manager was such a pleasure to meet..very professional and thankful for our visit and Honda loyalty. He set us up with our salesperson Joshua who sat with us, discussed our different options, showed us a few options and didn’t try to upsell us or BS us with pricing or options. Eric the financial guru had all our papers ready to sign and get us out the door when we told him we needed to go meet our newborn grandson ❤️ If you’...
Thank you so much for such a pleasant experience yesterday. We appreciate your hard work and honest approach with our trade ins and lease. First time at Regal since we are new to the area but we will see you in three years to release. Your showroom is beautiful, your staff is very professional, friendly and accommodating Unfortunately I don’t see Joshua’s picture on your website but don’t let him go..he’s a GREAT sale person
Dealt with Shalomar who was outstanding at assisting us with our vehicle repair. He was attentive and always kept me informed of the status of the repair. Megan has also been outstanding in the past. The service manager Levi was extremely helpful in resolving an issue we had and went above and beyond to resolve our issues.
Friendly team and well organized.
Great service, they got me what u wanted at the price I wanted . One of the best dealerships I have ever been . This is my 3rd and 4th car I have purchased from them
Mike was very easy to speak too, and was straight to the point. He worked with me based upon my needs and wants.
The team had a large amount of cars to process but fit me in quickly and shuttled me to work and back on time. Appreciate it.
I had contacted Chrisy in the service department regarding recent service done on my mom's 2020 Civic. She was excellent!
Truly great experience, they sit down and take there time with you. Highly recommend Lakeland Regal Honda
I’ve been buying cars from Regal for 15 years and have always been happy